Local IT Support — North Shore

IT Support for Birkenhead Businesses

Birkenhead's business base is professional and residential in character: accountants, advisers, medical and dental practices, retail along Highbury, and a substantial number of consultants and specialists working from home offices across the surrounding suburbs.

Home-based professional businesses are a genuine category here, not an afterthought. A consultant working from a spare room may hold client information every bit as sensitive as a firm with an office, with none of the infrastructure and none of the support arrangements.

What matters here

How we help businesses in Birkenhead

Home-based does not mean lower stakes

A one-person consultancy holding client financial or health information has the same obligations as a larger firm. The controls scale down in cost, not in necessity: MFA, an encrypted managed laptop, tested backup and a clear separation between work and household devices.

Practices with patient records

Medical and dental practices in Birkenhead hold health information under the Health Information Privacy Code 2020, which raises the bar on access control, backup and being able to establish what was accessed. Our medical practice page covers the detail.

Household internet is not business internet

Home-based businesses depending on a residential connection with no failover discover that on the day it fails. Sometimes the right answer is a business connection; sometimes it is simply a mobile failover. We will tell you which.

Questions

Common questions from Birkenhead businesses

I work from home on my own. Is any of this relevant to me?
If you hold client information, yes. The realistic risks are your email account being compromised and a laptop being lost or stolen. Multi-factor authentication, device encryption and a backup that is not just the same laptop cover most of it, and none of it is expensive.
Should I separate work and family devices?
Where you can, yes. Shared household devices with other people's browsing, downloads and logins are a much broader attack surface than a machine used only for work. If a separate device is not practical, a separate account on the same machine is a meaningful improvement.

What our clients say

Reviewed by the businesses we look after

I have used Anvil for 7 years now and cannot rate them highly enough. They are attentive, reliable, courteous, on time, excellent at what they do and cost effective. They are the only IT guys I would consider using.

Paul

Ash, Ronesh and the rest of the team have been looking after my company's IT requirements for nearly 10 years now. They're great at interpreting our needs and coming up with cost-effective solutions and are excellent to deal with.

Tania

Great work! Timely, friendly, and always highly professional. Ash and the Anvil team have been supporting and serving our business for many years now and continue to provide excellent service all round.

Matt

We have been working with Anvil for several years now. They are responsive, efficient, knowledgeable, and are constantly looking to improve themselves and their services. We've gone through a couple of major projects together and they went smoothly without a hitch!

Christan

I absolutely recommend Anvil Solutions. I have been thrilled with the practical changes and safety measures Anvil have added to my business. Much loved supplier!

Karen

Outstanding services from this company — no matter who you select. These guys jump to at very short notice, are unflappable and can handle just about any IT challenge (and we have sprung a few on them!)

Caroline

Ashley is a very personable, dedicated and professional — it has been a pleasure working with him sorting out our AV requirements and getting it deployed across our 9 offices.

Stu

Ash and his team at Anvil are by far the best IT company we have come across over the years. Great people to work with, they are thorough in getting the best solution to suit your business and quick to take care of things.

Marisa

Super impressed with the knowledgeable and immediate outcome-led service!

David

We have been using Anvil Solutions for a few years now and their customer service, level of understanding of our business and product knowledge is excellent. Ash is always one step ahead of us when it comes to new projects.

Hamish

Ash and his team are always professional and helpful. They find solutions to problems, and give you options where they can. They provide a great service and are on hand to give advice whenever it's needed.

Charlie

Anvil Solutions have provided us with a terrific IT solutions service, and I have total confidence in them. The staff are friendly, helpful and experts in their fields. I highly recommend them. Thanks Anvil.

Kathryn

We have utilised the services of Anvil Solutions to manage our IT needs — MS365 accounts, hardware, network, anti-virus, etc. They provide a timely and efficient response to acute situations, regularly send health check reports and supply advice for actions we may need to take to keep our system up to date and secure.

Joanne

The team at Anvil Solutions are always responsive to my needs as a small business owner and I don't think I could run my business without them. Vinodh is really approachable and doesn't mind when I have to ask silly tech questions!

Raechel

NoCowboys reviewed businessRead our authenticated ratings for Anvil Solutions on NoCowboys.

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