Local IT Support — North Shore

IT Support for Devonport Businesses

Devonport's business community is shaped by its character and its geography: hospitality and tourism serving ferry traffic and visitors, boutique retail along Victoria Road, and professional practices and consultancies, much of it in heritage buildings.

Two things follow from that. Hospitality and retail here are seasonal and weekend-weighted, so the busy periods are exactly when systems must not fail. And heritage premises make cabling and Wi-Fi genuinely harder than a modern building would.

What matters here

How we help businesses in Devonport

Heritage buildings resist networking

Solid walls, split levels and protected fabric you cannot drill through mean a single router in the corner will not cover the building. Properly placed access points, and wireless bridging where cabling is not permitted, are usually the workable answer — but it is site specific enough that we would want to look.

Weekends and summer are the critical windows

For hospitality and retail here, a payment system failing on a busy Saturday is the worst case. We plan changes around your trading pattern, and we are straight with you about what support looks like at the weekend rather than implying more than we deliver.

Guest Wi-Fi kept away from the till

Cafes and retail offering customer Wi-Fi frequently run it on the same flat network as payment and back-office systems. Separating them is inexpensive and removes a whole category of risk, as well as stopping guest traffic slowing your own connection.

Questions

Common questions from Devonport businesses

Our building is heritage listed. What are the options for Wi-Fi?
More than you would expect. Additional access points linked wirelessly rather than by cable can cover a building where drilling is not permitted, and existing electrical or phone runs can sometimes be reused. It genuinely depends on the building, so we would look before recommending.
Our EFTPOS and customer Wi-Fi share one network. Does it matter?
Yes. Anything a customer device can reach on that network can potentially reach your payment terminals and back-office systems. Separating them is straightforward, usually a single visit, and it also stops guest traffic competing with your own.

What our clients say

Reviewed by the businesses we look after

Super impressed with the knowledgeable and immediate outcome-led service!

David

We have been using Anvil Solutions for a few years now and their customer service, level of understanding of our business and product knowledge is excellent. Ash is always one step ahead of us when it comes to new projects.

Hamish

Ash and his team are always professional and helpful. They find solutions to problems, and give you options where they can. They provide a great service and are on hand to give advice whenever it's needed.

Charlie

Anvil Solutions have provided us with a terrific IT solutions service, and I have total confidence in them. The staff are friendly, helpful and experts in their fields. I highly recommend them. Thanks Anvil.

Kathryn

We have utilised the services of Anvil Solutions to manage our IT needs — MS365 accounts, hardware, network, anti-virus, etc. They provide a timely and efficient response to acute situations, regularly send health check reports and supply advice for actions we may need to take to keep our system up to date and secure.

Joanne

The team at Anvil Solutions are always responsive to my needs as a small business owner and I don't think I could run my business without them. Vinodh is really approachable and doesn't mind when I have to ask silly tech questions!

Raechel

I have used Anvil for 7 years now and cannot rate them highly enough. They are attentive, reliable, courteous, on time, excellent at what they do and cost effective. They are the only IT guys I would consider using.

Paul

Ash, Ronesh and the rest of the team have been looking after my company's IT requirements for nearly 10 years now. They're great at interpreting our needs and coming up with cost-effective solutions and are excellent to deal with.

Tania

Great work! Timely, friendly, and always highly professional. Ash and the Anvil team have been supporting and serving our business for many years now and continue to provide excellent service all round.

Matt

We have been working with Anvil for several years now. They are responsive, efficient, knowledgeable, and are constantly looking to improve themselves and their services. We've gone through a couple of major projects together and they went smoothly without a hitch!

Christan

I absolutely recommend Anvil Solutions. I have been thrilled with the practical changes and safety measures Anvil have added to my business. Much loved supplier!

Karen

Outstanding services from this company — no matter who you select. These guys jump to at very short notice, are unflappable and can handle just about any IT challenge (and we have sprung a few on them!)

Caroline

Ashley is a very personable, dedicated and professional — it has been a pleasure working with him sorting out our AV requirements and getting it deployed across our 9 offices.

Stu

Ash and his team at Anvil are by far the best IT company we have come across over the years. Great people to work with, they are thorough in getting the best solution to suit your business and quick to take care of things.

Marisa

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