Local IT Support — Central Auckland
IT Support for Newmarket Businesses
Newmarket runs on three overlapping business types: retail along Broadway and in the malls, a dense cluster of medical and surgical specialists around the Ascot precinct, and the professional services that sit between them. They share a postcode and almost nothing else technically.
Retail needs point of sale that does not stop and a guest network that never touches the till. Specialists need patient management systems that load at the start of a clinic and a defensible answer on how health information is protected. We support both, and we do not pretend they are the same problem.
What matters here
How we help businesses in Newmarket
Health information carries its own obligations
Specialist practices around Ascot hold clinical records under the Health Information Privacy Code 2020. That means MFA on every account including the shared clinical logins, tested backups of the patient management system, and access that actually ends when a locum's engagement does. See our medical practice page for the detail.
Retail: separate the till from the guests
A guest Wi-Fi network sharing a flat network with your point of sale is a genuine risk and a common finding. Segmenting them is straightforward work that removes an entire category of problem, and it also stops guest traffic degrading your own connection at the busy end of the day.
Trading hours are not office hours
Retail and clinics both operate outside 9-to-5, so an issue at 8:30am or on a Saturday is not an edge case. The Bitdefender MDR service we deliver is monitored 24/7 from Bitdefender's security operations centre, and we are realistic with you about what human support looks like outside business hours rather than promising something we cannot hold.
Questions
Common questions from Newmarket businesses
We run a specialist practice. Can you work with our PMS vendor?
Our EFTPOS and Wi-Fi are on the same network. Does that matter?
Nearby
We also support
What our clients say
Reviewed by the businesses we look after
Ash and his team at Anvil are by far the best IT company we have come across over the years. Great people to work with, they are thorough in getting the best solution to suit your business and quick to take care of things.
Super impressed with the knowledgeable and immediate outcome-led service!
We have been using Anvil Solutions for a few years now and their customer service, level of understanding of our business and product knowledge is excellent. Ash is always one step ahead of us when it comes to new projects.
Ash and his team are always professional and helpful. They find solutions to problems, and give you options where they can. They provide a great service and are on hand to give advice whenever it's needed.
Anvil Solutions have provided us with a terrific IT solutions service, and I have total confidence in them. The staff are friendly, helpful and experts in their fields. I highly recommend them. Thanks Anvil.
We have utilised the services of Anvil Solutions to manage our IT needs — MS365 accounts, hardware, network, anti-virus, etc. They provide a timely and efficient response to acute situations, regularly send health check reports and supply advice for actions we may need to take to keep our system up to date and secure.
The team at Anvil Solutions are always responsive to my needs as a small business owner and I don't think I could run my business without them. Vinodh is really approachable and doesn't mind when I have to ask silly tech questions!
I have used Anvil for 7 years now and cannot rate them highly enough. They are attentive, reliable, courteous, on time, excellent at what they do and cost effective. They are the only IT guys I would consider using.
Ash, Ronesh and the rest of the team have been looking after my company's IT requirements for nearly 10 years now. They're great at interpreting our needs and coming up with cost-effective solutions and are excellent to deal with.
Great work! Timely, friendly, and always highly professional. Ash and the Anvil team have been supporting and serving our business for many years now and continue to provide excellent service all round.
We have been working with Anvil for several years now. They are responsive, efficient, knowledgeable, and are constantly looking to improve themselves and their services. We've gone through a couple of major projects together and they went smoothly without a hitch!
I absolutely recommend Anvil Solutions. I have been thrilled with the practical changes and safety measures Anvil have added to my business. Much loved supplier!
Outstanding services from this company — no matter who you select. These guys jump to at very short notice, are unflappable and can handle just about any IT challenge (and we have sprung a few on them!)
Ashley is a very personable, dedicated and professional — it has been a pleasure working with him sorting out our AV requirements and getting it deployed across our 9 offices.
Read our authenticated ratings for Anvil Solutions on NoCowboys.
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