Local IT Support — East Auckland

IT Support for Pakuranga Businesses

Pakuranga's business base is largely owner-operated: retail around the Plaza and Highland Park, trades working across the east, medical and allied health practices, and small professional firms. Most have between two and twenty staff and no dedicated IT person.

For a business this size the useful question is not what an ideal environment looks like, but what one or two changes would most reduce the chance of a bad week. We are happy to answer at that level and to tell you when something is not worth doing.

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What matters here

How we help businesses in Pakuranga

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The short list that actually matters

MFA on email, a backup you have tested, and access that ends when someone leaves. Those three address most of what genuinely goes wrong for a business of this size. We would rather get those right than sell you a longer list you will not maintain.

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Trades working out of vehicles

If your team works from vans and job sites, the risk is a lost or stolen phone with company email on it. Managed devices that can be wiped remotely turn that from a data breach into an inconvenience, and setting it up takes very little effort.

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Plain English, and the option to say no

You should understand what we suggest and why, and be able to decline it without a follow-up call. We will tell you when your current setup is fine, which is not a sales technique — it is why clients stay with us for a decade or more.

Questions

Common questions from Pakuranga businesses

What is the single most useful thing we could do?

Turn on multi-factor authentication for every email account, with no exceptions for the owner or the person who finds it annoying. Most incidents we see at this size start with a password, and Microsoft reports that MFA blocks over 99% of account compromise attacks. It costs nothing beyond the setup time.

Our staff use their own phones for work email. Is that a problem?

It is manageable but it needs deciding rather than drifting into. The workable arrangement is managing just the work data on the personal device, so company email and files can be removed if the phone is lost or the person leaves, without taking over their phone.

Nearby

We also support

East Auckland Botany Howick Mount Wellington

What our clients say

Reviewed by the businesses we look after

We have been working with Anvil for several years now. They are responsive, efficient, knowledgeable, and are constantly looking to improve themselves and their services. We've gone through a couple of major projects together and they went smoothly without a hitch!

Christan

I absolutely recommend Anvil Solutions. I have been thrilled with the practical changes and safety measures Anvil have added to my business. Much loved supplier!

Karen

Outstanding services from this company — no matter who you select. These guys jump to at very short notice, are unflappable and can handle just about any IT challenge (and we have sprung a few on them!)

Caroline

Ashley is a very personable, dedicated and professional — it has been a pleasure working with him sorting out our AV requirements and getting it deployed across our 9 offices.

Stu

Ash and his team at Anvil are by far the best IT company we have come across over the years. Great people to work with, they are thorough in getting the best solution to suit your business and quick to take care of things.

Marisa

Super impressed with the knowledgeable and immediate outcome-led service!

David

We have been using Anvil Solutions for a few years now and their customer service, level of understanding of our business and product knowledge is excellent. Ash is always one step ahead of us when it comes to new projects.

Hamish

Ash and his team are always professional and helpful. They find solutions to problems, and give you options where they can. They provide a great service and are on hand to give advice whenever it's needed.

Charlie

Anvil Solutions have provided us with a terrific IT solutions service, and I have total confidence in them. The staff are friendly, helpful and experts in their fields. I highly recommend them. Thanks Anvil.

Kathryn

We have utilised the services of Anvil Solutions to manage our IT needs — MS365 accounts, hardware, network, anti-virus, etc. They provide a timely and efficient response to acute situations, regularly send health check reports and supply advice for actions we may need to take to keep our system up to date and secure.

Joanne

The team at Anvil Solutions are always responsive to my needs as a small business owner and I don't think I could run my business without them. Vinodh is really approachable and doesn't mind when I have to ask silly tech questions!

Raechel

I have used Anvil for 7 years now and cannot rate them highly enough. They are attentive, reliable, courteous, on time, excellent at what they do and cost effective. They are the only IT guys I would consider using.

Paul

Ash, Ronesh and the rest of the team have been looking after my company's IT requirements for nearly 10 years now. They're great at interpreting our needs and coming up with cost-effective solutions and are excellent to deal with.

Tania

Great work! Timely, friendly, and always highly professional. Ash and the Anvil team have been supporting and serving our business for many years now and continue to provide excellent service all round.

Matt

Read our authenticated ratings for Anvil Solutions on NoCowboys.